#

In-Solutions Global (ISG)

Established in 2004, ISG is a fintech pioneer and trusted full service payments provider with operations across Africa, the Middle East and India. ISG partners with acquirers, issuers and card scheme
networks processing, reconciling and settling billions of transactions annually.

Trust is the foundation of commerce and integral to everything we do. Our mission is to establish trust within the payments ecosystem,
combining innovation and technology. We enable participants,
including acquirers, issuers, networks, consumers and partners,
transacting within the ecosystem, to build and strengthen trust
among each other. As each participant’s trusted status grows,
commerce becomes more frictionless and effortless, contributing to a vibrant economy.

Over the last 15 years, ISG has become deeply trusted by consumers, businesses and partners. We believe our technologies,
including our new cloud based “Payments-as-a-Service”
, will continue to strengthen trust in this digital era.

Innovation is in our DNA. We believe our relentless focus on
innovation is the only way to serve our customers’ evolving
needs. Being at the forefront of innovation provides us with
the means to enhance our leadership position.

Innovation is in our DNA. We believe our relentless focus on
innovation is the only way to serve our customers’ evolving
needs. Being at the forefront of innovation provides us with
the means to enhance our leadership position.

As a provider of technology, we work with, rather than
compete against, our partner financial institutions. Our
approach to collaborative design and execution helps make
the future of integrated payments, democratised financial
services and digital life services come true, supporting
communities, serving businesses and delighting consumers.

Partnership with ISG can enable rapid digital transformation
of your payments ecosystem, without the need for high
levels of investment.

Established in 2004, ISG is a fintech pioneer and trusted full service payments provider with operations across Africa, the Middle East and India. ISG partners with acquirers, issuers and card scheme networks processing, reconciling and settling billions of transactions annually.

We enable participants within the payments ecosystem, including acquirers, issuers, networks, consumers and partners, to build and strengthen trust among each other. As each participant’s trusted status grows, commerce becomes more frictionless and effortless, contributing to a vibrant economy.

Over the last 17 years, ISG has become deeply trusted by consumers, businesses and partners. We believe our technologies, including our new cloud based “Payments-as-a-Service”, will continue to strengthen trust in this digital era.

As a provider of technology, we help make the future of integrated payments, democratised financial services and digital life services come true, supporting communities, serving businesses and delighting consumers.

Leading and Driving Payments Innovation

Our Mission

“To establish trust within the payments ecosystem, combining innovation and technology, to better serve communities, businesses and consumers.”

Our Vision

“To leverage emerging technologies to create exciting and secure, integrated and inclusive, payment, financial and life services.”

Our Values Shape Our Culture and Inspire Our Employees

  • Integrity

    We act openly, honestly and ethically to build and maintain trust with all stakeholders.

  • Accountability

    We affirm to every customer who uses our services, to the communities in which we operate, to the partners who we work with and to each of our colleagues, we are responsible and accountable for our actions.

  • Innovation

    Creativity is encouraged and rewarded. We respond fast to changing market conditions and constantly asses new technologies that can build on and improve our existing services.

  • Diversity

    Everyone is treated equally regardless of their background, gender, age or religion. We firmly believe our diversity makes us stronger, enables us to solve challenges faster and collectively perform better.

  • Customer Obsession

    We start with the customer first and work backwards, working vigorously to earn and maintain customer trust. Although we pay attention to competitors, we obsess over customers.

Overview of Genius Enterprise Digital Payments Platform

Genius, is PCI PA-DSS certified and provides real-time card and alternative payments processing. Payment instruments supported on the enterprise digital platform, include EMV, contactless, QR codes, biometrics, request to pay (RtP), link payments, subscription and recurring payments.

icon

Card Issuing

  • cardholder onboarding
  • KYC, AML, credit scoring, social media scoring
  • cardholder fee management
  • cardholder billing and invoicing
  • card personalisation and issuance
  • instant and virtual issuance
  • card management (debit, credit, prepaid and corporate)
  • mobile wallets and payments
  • cardholder services via web portals and mobile applications
  • consumer financial services
  • personal financial management
  • loyalty and rewards
icon

Merchant Acquiring

  • merchant onboarding
  • KYB, AML, credit scoring, sales pricing, MDR templates and underwriting
  • merchant fee management
  • merchant billing and invoicing
  • merchant ERP integration with POS systems, stock inventory and delivery services
  • POS, mPOS and online acceptance
  • tap-on-phone and PIN-on-glass (CPoC/SPoC)
  • merchant statements and payment reports
  • merchant settlement
  • merchant services via web portals and mobile applications
  • merchant financial services
icon

Transaction Processing

  • API integration, standard payments protocol interfaces, HSM integration
  • EMV POS terminal integration
  • card scheme certification
  • accounting and fee management
  • fee calculation and adjustments
  • interchange qualification and management
  • smart routing (least cost, merchant choice etc.)
  • transaction authorisation and lifecycle management (EFTSwitch)
  • cross-border processing
  • FX related services including Dynamic Currency Conversion (DCC)
icon

Risk & Compliance

  • two-factor authentication including ACS 3D-secure
  • pre-authorisation FRM
  • pre-settlement FRM
  • mandate updates
  • compliance reporting
  • supervisory reporting
  • automated data flows (ADF)
  • asset management (terminals and cards)
  • service force automation
  • cardholder profitability
  • merchant profitability
icon

Deployment Options

Genius can be deployed on-premise or within ISG’s PCI-DSS level 1 data centres.

Alternatively clients can subscribe to our cloud based “Payments-as-a-Service” and remove the ongoing costs and complexities of managing the payments ecosystem to focus on product marketing and customer services.

icon

Shared Services

Payments and technology experts are available 24×7 to provide application, operations and IT services. Outsourcing non-core activities enables our clients to be far ore flexible with the benefits of skilled scalable manpower and cost efficiency.

ISGPay Digital First

ISGPay is PCI-DSS certified and provides merchants with secure online and mobile payments acceptance on a single integrated platform. ISGPay supports multiple payment methods, multiple currencies and multiple languages, with a range of merchant plug-ins (MPIs) for seamless integration of ERP, financial and risk services.

For more information click here

Our Numbers Tell Our Story

We constantly measure our performance, using a range of quantitative and qualitative assessments.

Leadership

Adelia

Managing Director

Sachin

Chief Operations Officer

Vivek

Chief Product Officer

Peter

CEO International

Kavi

CCO International

Careers

If you are creative, passionate and driven to succeed, click here to get in contact with us today or send you CV to HR

Case Studies

Header

“Donec eu ligula sagittis, viverra est quis, vehicula justo. Etiam posuere ante id magna viverra egestas. Nullam ac lacus at ipsum dictum luctus.”

Header

“Donec eu ligula sagittis, viverra est quis, vehicula justo. Etiam posuere ante id magna viverra egestas. Nullam ac lacus at ipsum dictum luctus.”

Header

“Donec eu ligula sagittis, viverra est quis, vehicula justo. Etiam posuere ante id magna viverra egestas. Nullam ac lacus at ipsum dictum luctus.”

Header

“Donec eu ligula sagittis, viverra est quis, vehicula justo. Etiam posuere ante id magna viverra egestas. Nullam ac lacus at ipsum dictum luctus.”

  • 1000+ data scientists and product engineers
  • 30m+ physical and virtual cards personalised
  • 50+ clients across 16 countries (APAC & MEA)
  • 4.5m+ cards on file
  • 14bn+ transactions processed
  • 3.7m+ merchants