Terms

The terms “You” and “Your” may be a visitor to one of our websites and “We”. “Our” and “Us” refers to ISG. The term “Personal Information” means information that you provide to us which personally identifies you. The procedures and practices in relation to the collection and use of Personal Information has been stated herein to ensure safe usage of Website.

Collection of Personal Information

To facilitate access to our products and communication around our services, ISG may ask you to provide information that personally identifies you (“Personal Information”). This occurs in certain circumstances such as when you request information via our website, register for a demo, register or apply for jobs, when you request information via a form, access our platforms, or register for our communications, answer a question, participate in a poll, comment or like our blog, pictures or posts on social networking sites or any other sites, case studies, articles, whitepapers; set alerts or participate in our surveys, events or activities by providing personal data.

Information provided by you, may include:

• Name
• Email Address
• Telephone number
• Fax number, and background information.

Information collected through automated means, may include:

• IP address
• Device identifier
• web beacons, pixels, clear gifs, and other similar technologies (collectively “Cookies and Other Tracking Technologies”) 
• Browser types
• Browser version
• Google Analytics Information
• Geographic location
• Social networking plugins

Use of Personal Information

• To help you quickly find information regarding products, services or content available on the ISG Global Website.
• Respond to support requests
• To share the content most relevant to you
• To send communications related to our businesses such as product or service updates, special offers, upcoming events, and company news. You may unsubscribe from any of these communications at any time using our email preferences page
• We may use data generated from our web properties to make automated decisions that help us personalize the type of content we share with you.
• To publish customer testimonials on our website. These may include your personal information; however, we will not publish any personal information on our web properties without first obtaining consent via a release form.

Retention of Information

ISG will only hold your personal information for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our services, or we are legally obligated to retain this data for longer time periods.

Security

We take precautions which include security process, technical and physical measures to help safeguard your information against any accidental or unlawful destruction, alteration and unauthorized disclosure of the personal data we process.

While we follow generally accepted security standards to protect your data, we also expect you to protect your password, limit access to your device and manage cookies.

We give due care to your personal data protection; we adhere to the below listed technical and organizational measures ensuring the security of your personal data. These measures include:

• Physical access control – We store all data in a manner to protect access to them, it means that places where data are stored are secured by technical means such as smart cards, keys, biometric access, electronically lockable door etc.
• Controlled access – Access to personal data storing systems is not granted to anyone without the password, data are thus accessible only to authorised persons.
• Encryption of data at rest and in transit: We transfer and store personal data in encrypted form using AES256 bit and HTTPS. So that personal data cannot be accessible to unauthorized individual and to minimize risk in case unintentional disclosure of PII data.

Sharing of Information

We do not sell or rent any of data subject’s personal information. However, we may store some of the personal information with it’s appointed third parties in concurrence with this privacy policy.

We shall not intentionally disclose or transfer (and shall take reasonable steps to protect the confidentiality and security, and to prevent the unauthorized or accidental disclosure of) your personally-identifiable information to third parties (i.e. persons or entities that are not affiliates of ISG), whether for such third parties’ marketing purposes or otherwise, subject only to the following exceptions:

• We may disclose your personally identifiable information to third parties if such disclosure is required by the laws, rules, or regulations of any nation, state, or other applicable jurisdiction
• We may disclose your contact information to third parties as appropriate for us to make transmissions or deliveries to you
• We may disclose your personally identifiable information if, in connection with submitting the information, you consent to such disclosure
• We may disclose contact information for you in response to inquiries by rights owners in connection with allegations of infringement of copyright or other proprietary rights arising from information you have posted on the website or otherwise provided to us.

Our website may include links to third-party websites. Clicking on those links or enabling those connections may allow third parties to collect or share personal information about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the Privacy Policy of every website you visit.

We require all third parties to respect the security of your personal information and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions. 

Cross Border Data Transfer

Any data transfers to the third countries will be made only after taking the explicit consent of the data subject. We might not take consent from the data subjects if we feel that such transfers are essential to protect the vital interests of the data subject or it must be made available to the legal or regulatory body. However, data subjects will be informed in case of such transfers.

Cookies

We Use Cookies for the Following Purposes:

• Necessary cookies – These cookies are required for you to be able to use some important features on our website, such as request a demo. These cookies don’t collect any Personal Information.
• Functionality cookies – These cookies provide functionality that makes using our service more convenient and makes providing more personalized features possible. For example, they might remember your name and email in comment forms, so you don’t have to re-enter this information next time when commenting.
• Analytics cookies – These cookies are used to track the use and performance of our website and services
• Advertising cookies – Advertising cookies – These cookies are used to deliver advertisements that are relevant to you and to your interests. In addition, they are used to limit the number of times you see an advertisement. They are usually placed to the website by advertising networks with the website operator’s permission. These cookies remember that you have visited a website and this information is shared with other organizations such as advertisers. Often targeting or advertising cookies will be linked to site functionality provided by the other organization.
• You can remove cookies stored in your computer via your browser settings.

Obtaining and Handling Your Consent

By using our services and submitting personal information, you are accepting and consenting to the practices and uses described in this Privacy Policy. This Privacy Policy is not a contract. ISG will seek to obtain your additional consent where required by applicable law.

Your Rights

Where required by local law, you may have the right to access, update or request that we delete your personal information. To inform us of inaccuracies or changes to your personal information, please use the below contact information to reach out to ISG. ISG will, in accordance with applicable law, update, grant access to, or delete such information. Please note, requests to correct, transfer or delete personal information are subject to applicable legal, ethical reporting, or document retention obligations imposed on us.

When you provide us with your information, you acknowledge that this information may be stored, transferred, and processed on servers located anywhere in the World, including either inside or outside of the Asia or the European Economic Area.  

Contact Us

If you have other questions, comments or concerns about our privacy practices, or if you wish to issue a request to exercise your rights where applicable by law, please contact our Privacy Office. Please provide your name and contact information along with the request.

Mailing address:

In-Solutions Global Limited Suite 601/602/618, 6th Floor

Palm Spring Center, Malad Link Road

Mumbai 400064

Maharashtra, India

Nodal Officer Details