Genius ODR is an independent service that fully integrates with a financial institutions existing dispute management system and allows customers to register via mobile or internet banking, IVR, email, or physically in branch.
Genius ODR is a transparent, rule-based, system-driven, user-friendly and unbiased mechanism for resolving customer disputes and grievances, with zero or minimal manual intervention.
Interested in finding out more? You can connect with us here >
We use cookies to provide you the best user experience Learn More >
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.