One powerful platform that streamlines the e-filing and processing of consumer complaints, providing consumers, lawyers, clerks, registrars, advocates, stenographers and judges the ability to manage consumer cases, from beginning to end, in a transparent and timely manner.
Consumers can file, track and access cases on the go via the mobile app. Intuitive navigation eliminates confusion and prevents bottlenecks:
Automated workflows push digital case files to the relevant person. Email and SMS notifications help cases move quickly through the process:
Notices, written statements, affidavits and briefing notes are available online during the hearing, providing full transparency. Case files are updated based on courts decision:
Consumer Connect adheres to the Consumer Protection Act 1986 and 2019 and respective rules in the Consumer Court:
Consumer Connect is completely paperless, reduces the need for travel and minimizes human interaction, assisting efforts to overcome the current pandemic.
To access Consumer Connect online please click here >
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